All requests for bus stop changes must be made in writing to the Ottawa Student Transportation Authority. Requests for stop changes cannot be made over the phone.  Please do not submit multiple requests, as this will only delay the processing of your request. At this time of year, stop change requests will be reviewed starting in October.

Requests for school bus stop changes can be made using the OSTA ISSUES form online. (If caller does not have access to internet, start ISSUE for OSTA)