OSTA Help Desk

The Ontario Education Number (OEN) is a unique 9-digit identifier that can be found on any previous provincial report card (top left corner). If you do no...

If your child is in kindergarten (JK or SK), or new to Ontario, please complete the appropriate section of the opt-in form providing OSTA with your contact ...

Yes, we want to hear from all parents/guardians whose child(ren) may be eligible for transportation. OSTA will continue its current practice of approving st...

You can check if your address is eligible for motorized transportation on OSTA’s website. Refer to “Can I Ride a Bus?” which is located on the home page. In...

OSTA will verify your eligibility during our planning phase for the 2022-2023 school year. If your child is not eligible, they will not receive transportati...

You do not need to opt-in again, if your family circumstances change. If you opt-in to transportation now, but do not end up needing transportation, you can...

We encourage active transportation and have many programs in place to make your commute to school fun and safe. We know walking or rolling to school improve...

We would ask that both parents/guardians complete the transportation opt-in form, confirming your intentions to use student transportation in September. Ref...

Yes. As per OSTA’s Policy T18 Transportation Eligibility, as long as the caregiver’s address supersedes the home address within the designated attendance bo...

OSTA opens the Parent Portal in mid-August of each year, where parents/guardians of children riding the yellow bus can view their transportation information...